Shipping policy
Shipping Policy
Orders are processed and shipped as quickly as possible once payment has been successfully completed.
Please note that delivery times for international shipments cannot be fully guaranteed due to variations in customs clearance procedures across different countries. These processes may affect how quickly your order is inspected and delivered.
We ship worldwide. Shipping times may vary depending on your country of residence, as our products may be dispatched from different locations, including but not limited to the United States, Europe, China, and Australia. On average, international orders arrive within 7–14 business days, though this timeframe is highly dependent on customs and import procedures in your country.
Shipping Methods
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ePacket
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EMS
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USPS
Estimated Delivery Times
(Excluding weekends and public holidays)
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EMS: Up to 20 business days
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ePacket: 7–15 business days
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USPS: 1–5 business days
Important Note
Delivery may occasionally be delayed due to factors beyond our control, such as customs inspections, flight availability, weather conditions, or other unforeseen circumstances. We appreciate your patience and assure you that your order will be delivered as soon as possible.
Shipping FAQ
Is shipping included in the price?
Yes, we offer free shipping on all orders.
How can I change my delivery address?
Please contact us immediately if you need to update your delivery address. Once an order has been shipped, we are unable to make changes.
Contact Customer Service at info@vaqrix.com as soon as possible.
How do I cancel an order?
If you wish to cancel your order, please contact us immediately. Orders cannot be canceled once they have been shipped. Reach out to Customer Service for assistance.